Microsoft cloud service 2024 to disrupt air travel operations

Microsoft cloud service 2024 Microsoft is investigating a cloud service outage that grounded planes and disrupted flight operations in the US on Thursday (July 18) night, though some of the affected airlines said operations had been restored.

Flights are set to resume at 11 p.m. on schedule. Denver-based Frontier Airlines, a unit of Frontier Group Holdings, halted flights for more than two hours and blamed problems with Microsoft’s services. It lifted a nationwide ban on departures and rerouted flights to New York.

which operates about 130 planes and said it was working on resolving the issues. The outage also affected reservations and bookings of another discount carrier, Allegiant Air. Sun Country Airlines Holdings, a leisure carrier with a fleet of about 50 planes, also reported a “global outage” without specifying its vendor.

Microsoft’s status pages showed that its Azure cloud and Microsoft 365 services were still having issues even after Frontier resumed flights.

The software company wrote on its status page that the Azure problems were localized to the Central US region.

We are currently applying mitigations. Customers should see signs of improvement at this time as the mitigation is applied to resources in the region.”

“We are aware of the issue and have engaged multiple teams. We have located the underlying cause,” the page said.

It affected the carrier’s booking and check-in systems, as well as boarding pass access for passengers, impacting flights. Frontier operates about 150 aircraft, according to Cirium.

The Allied Pilots Association, the union of American Airlines pilots, said its website had gone offline due to the Microsoft disruption. Frontier Airlines had previously reported a systems problem caused by Microsoft.

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